Terms and Conditions

Terms

The conditions are agreed between Espace Cannelle and for them to arrange customers shopping in http://espacecannelle-shop.com

These terms refer only to individuals and not dealers.

 

Registration

To make a purchase, you must always find yourself in http://espacecannelle-shop.com registering by completing the required form data submitted. These data must be current and valid. You will receive in your email confirmation of your registration. The data are strictly personal. All information collected from the user, will not be disclosed or sold to third parties.

When the customer wants to change data or in case of forgeting the password, he can always do it in the client area.

 

Purchase

All purchases are subject to availability in stock, which will be confirmed to the customer via email by the end of the working day (up to 18h00) or if the purchase is made ​​after 18h00, in the next business day.

 

Delivery Information

http://espacecannelle-shop.com delivers to Portugal CTT through the service by the cost of 10 € (Standard) and 20 € (Express), and to Europe by the cost of 20€ (Standard) and 40€ (Express).

In Portugal, Standard deliveries can arrive the destination in 2 to 4 business days. Express deliveries will arrive on the next business day, as long as the order is made before 14h00.

To the remaining countries in Europe, Standard deliveries can arrive in 5 to 10 working days or 2 to 5 in case of an Express delivery.

All orders are accompanied by an invoice stating the exact amount of the purchase in Euros.

Espace Cannelle compromises to ship the product as soon as possible.

 

Returns

The client can go to our store on Arcadas do Parque, 52H, Avenida Clotilde, 2765 - 211, Estoril, or contact us via telephone number +351 214 662 141, or via email espacecannelle@gmail.com

The customer has up to 5 days after receiving the goods to exchange or return, except in promotions or sales period, in which we will only accept your exchange.

The goods must be in perfect condition, just as they were delivered, keeping the original packaging and accompanied by the invoice. The form attesting to the reason for the return / refund should also be filled out .

The items whose labels have been removed will not be accepted, as well as used or damaged items.

The cost of shipping to Espace Cannelle shall be supported by the customer.

In case of exchange, shipping charges to the customer will be supported by Espace Cannelle.

In case of return, soon as we receive the items, you will be notified by email and subsequently repaid within a maximum of 15 days.

Products lost during the return will not be reimbursed.

 

Contract formation

The above information does not constitute an offer for sale but rather an invitation to negotiate. No contract for the product will be established between the user and Espace Cannelle, unless the order has been accepted by us. If the order is not accepted after it has taken place every debit from your account, the amount will be refunded in full.

 

Using this site 

You agree that you may only use this website to make inquiries or orders are legitimate, they will not make orders for speculative, false or fraudulent. Remain bound to indicate an e-mail or postcard and any other information as requested, they are correct and complete.

You represent that you are over 18 years of age and have the legal capacity to enter into contracts.

 

Liability and exclusions

Espace Cannelle responsibility for any product purchased through this website is limited exclusively to the respective purchase price.